In a traditional set-up, departments are siloed, working in isolation hence, they forget the most important component of their business: the customer. The foundation of the role Chief Customer Experience Officer is to align departments with a customer-centric culture & build unprecedented customer relationships. Join us at this summit & discover how companies are organising and operating their customer experience functions, the modern challenges Chief Customer Experience Officers are focusing on, how they are measuring customer experience, & why employee experience is also a key factor.
Exclusively for C-Suite executives from Brands. All the participants are required to prove their level of seniority to validate their passes.
Venue TBC by February 2023.
In-Person | London
New Destination for 2023
In-Person | Singapore