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CXO Innovation Summit

An exclusive assembly of top leading executives

2023 Destinations

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Our Events

Chief Customer Experience Officer Summit

In-Person | London
Shangri-La The Shard, London

6 June, 2023

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Chief Transformation Officer Summit

In-Person | London
Shangri-La The Shard, London

6 June, 2023

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Chief Customer Experience Officer Summit

In-Person | Singapore
PARKROYAL COLLECTION Marina Bay, Singapore

25 October, 2023

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Chief Transformation Officer Summit

In-Person | Singapore
PARKROYAL COLLECTION Marina Bay, Singapore

25 October, 2023

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All Events

What we do



Chief Transformation Officer (CTrO)
Chief Transformation Officer is responsible from harnessing organisational change to drive new growth. CTrO is meant to see the whole picture and consider people, data and infrastructure in a cross-functional way, hence ensuring a seamless transformation across the organisation. Due to the complex structures and hierarchies of large organisations, transformational leadership positions are growing in popularity. Join us at the summit to learn more about this new but highly demanded role from the innovators who adopt this role at its early stages.


Chief Customer Experience Officer (CCXO)
In the traditional setup, departments are siloed, working in isolation hence, they forget the most important component of their business: the customer. The foundation of the role Chief Customer Experience Officer is to align departments with a customer-centric culture and build unprecedented customer relationships. Join us at the summit and discover how companies are organising and operating their customer experience functions, the modern challenges Chief Customer Experience Officers are focusing on, how they are measuring customer experience, and why employee experience is also a key factor.


Chief Data Officer (CDO)
With data challenging content to become the King, businesses saw a need to have a dedicated executive to orchestrate the data team and extract the most value out of all the data available to them. Hence, the now indispensable role of Chief Data Officer (CDO) was born. With new regulations introduced and technologies becoming available on a daily basis along with the speed in which we generate data, CDOs are far from having a rest these days. If you don't need Google to understand terms such as GDPR, Big Data and PDPA, you're very much welcomed here.


Chief Marketing Officer (CMO)
Today, it's fair to say that the Chief Marketing Officer (CMO) is the backbone of a company. In a nutshell, CMOs are tasked to increase brand awareness, create a brand personality, oversee communications, enhance customer experience and ensure customer loyalty. In an environment of fierce competition that we have today accompanied by the shortening attention span of customers, CMOs should work round the clock to avoid losing their share of the cake.


Chief Financial Officer (CFO)
The Chief Financial Officer (CFO) in simple terms has the primary responsibility of managing the company's finances. The CFO's tasks include but not limited to tracking cash flow and financial planning as well as analysing financial strengths & weaknesses, identifying opportunities and proposing corrective actions. Due to the CFOs role as a budget holder, all departments (have to) love them and it's their utmost priority to get along with them at all cost.


The MarTech Summit
The MarTech Summit brings together marketing technology experts, industry leaders, and digital marketing enthusiasts from across the globe. The event provides a platform for attendees to engage with cutting-edge MarTech solutions, explore emerging trends and technologies, and learn from thought leaders and experts in the field.
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Who we are

The CXO Innovation Summits is exclusive assembly of top leading executives at the pinnacle of their careers. The summit is a platform for those to broaden their minds on the latest business, leadership & technology directions.

Through a series of interactive panel discussions & fireside chats, C-Suite level only speakers from a range of industries will share their experience in a highly focused, intimate & time-efficient setting.

Some could argue the pressure of making the right business decision is greater than ever. At the summit, existing high-level management can look forward to cultivating their own decisions and perspectives.

For those looking to climb the rungs of the corporate ladder, this is your opportunity to engage and network with c-suite peers of Transformation and Customer Experience.

Join us to take in the plethora of experience and leadership skills available live at our upcoming summits.

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Final Countdown

We’ll be at Shangri-La, The Shard soon!

Check out the agendas for our Customer Experience and Transformation officers summits

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CCXO Agenda
CTrO Agenda