Event Speakers

Katya Denike
Chief Product Officer, Holland & Barrett
[Retail]
Deborah Knight
Chief Customer Experience Officer, Doctify
[Wellness & Fitness Services]
Sophie Howard
Head of Customer Experience, Mitie
[Facilities Services]
Nefertiti Alfa
B2B CBDT Chief Insights & Experience Officer, Shell
[Oil & Gas]
Felipe Hillard
Chief Client & Product Officer, The Bank of London
[Banking]
Supratim Biswas
Chief Revenue Officer, WiredScore
[Real Estate]
Shane Rae
Director of Courses & Content, Oxford University Press
[Book & Periodical Publishing]
Jamie Thorpe
Head of Experience Management, Ipsos
[Market Research]
Zohaib Razvi
Head of Customer Experience, Colliers
[Real Estate]
Beatriz Montoya
Chief Operating Officer, Simply Business
[Insurance]
Vanessa Leyshon
Chief Customer Experience Officer, Junior Adventures Group UK
[Education Administration Programs]
Duncan McCombie
Group CEO, YES Energy Solutions CIC
[Environmental Services]
Sue Mountford
CEO, TeamITG
[Software Development]

chief-customer-experience-summit-singap

Event Speakers

Tom Blackman
Head of Global Accounts, Asia Pacific & Japan, Zendesk
[Software Development]
Lino Ahlering
Chief Customer Officer, Daraz (Alibaba Group)
[E-Commerce]
Pamela Choong
Head of Customer Experience, JTC
[Government Administration]
Zhu Kuang Lee
Chief Digital, Data & Innovation Officer, HSBC
[Banking]
Veema Ramsing
Chief Transformation Officer, Munich Re
[Insurance]
Zori Zafirova
Chief Operating Officer, Daraz
[E-Commerce]
Kean Yew Lim
Head of Social Media & Consumer Engagement, Asia Pacific, The Coca-Cola Company
[Food & Beverage Services]
Ingo Laubender
Chief People Officer, foodpanda
[Internet Marketplace Platforms]
Nathan Sri
Executive Director, Work Experience, JLL
[Real Estate]
Andreas Kurz
Global Head of Digital Transformation, Alfagomma Group
[Manufacturing]
Andrea Linander
Group Customer Experience Lead, bolttech
[Insurance]
Fabian Lua
Chief Product Officer, LINE MAN
[IT & Services]
Upma Vermani
Director, Membership Performance, Adidas
[Sporting Goods]
Kailash Joshi
Director, Customer Engagement & Business Intelligence, Global Emerging Markets, GSK
[Pharmaceutical]
Kaisen Wang
Director, Product & Design, Flash Coffee
[Food & Beverage Services]
Sarindar Kaur Frost
Head of Customer Experience, SEA, Maersk
[Transport & Logistics]
Bharati Amarnani
Vice President, Customer Support & Product Operations, Coda Payments
[FinTech]
Jed Casey
Global Experience Strategy & Design Lead, Roche
[Biotechnology Research]
Babul Balakrishnan
Head of Customer Experience Operations, Thunes
[FinTech]
Arvind Mathur
Chief Information Officer, Kellogg
[FMCG]
Anna Kudryavtseva
Principal, Healthcare Transformation Services, Philips
[Healthcare]
Alp Altun
Chief Business Applications Officer, Prudential plc.
[Insurance]
Able Cheong
Chief Transformation Officer, RE&S Enterprises
[Food & Beverage Services]
Siddharth Ravichandran
Group Chief Technology Officer, BigPay
[FinTech]
Clarie Kwa
Head of Strategy, Regional Bancassurance, DBS Bank
[Banking]
Adam Masters
Director, Data & Analytics Transformation, L’Oréal
[Personal Care Product Manufacturing]
Qanit Al-Syed
Director, Engineering, Liberty Mutual – Asia
[Insurance]
Aarti Nagarajan
Global Head of Digital New Business Models & Innovation, Shell
[Oil & Gas]
Neha Ahuja
Executive Director, Digital Channels, Bank of Singapore
[Banking]