Workshop Hosted by Tealium

Futuristic CX Journey - Organisation of the Future

5 June 2024 | PARKROYAL COLLECTION Marina Bay, 6 Raffles Blvd, Singapore

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Workshop Hosted by Tealium: Futuristic CX Journey - Organisation of the Future

Embark on a Futuristic CX Journey at Our ‘Organisation of the Future’ Workshop!

In the digital revolution’s wake, organisations explore new horizons, envisioning limitless CX potential. With technology’s leaps, possibilities expand. But, only a select few grasp CX innovation’s transformative power for a competitive edge. The key? Organisational transformation.

Join us as we tackle this question head-on, dissecting the intersection of technology, process optimisation, and cultivating the right talent. This is your chance to explore the intricacies of implementing one-to-one experiences on a grand scale.

Don’t just dream it – let’s make it happen.
You will hear from industry leaders including Anil Srinivas Chilla, Regional Head of CRM, Consumer Data and CX, L’Oreal SAPMENA who will share with us their CDP journey.

But that’s not all – dive even deeper by joining your favourite roundtable discussions. After a quick coffee recharge, it’s time to pick your adventure: engage in eye-opening conversations with fellow peers tackling the same digital transformation challenges you are.

Seize the moment! Secure your spot now to pioneer a data-driven CX revolution!

Agenda

13:30 – 14:00: Door Opens – Registration & Networking

14:00 – 15:00: Chairperson Opening & Fireside Chat | Getting Started with a CDP: Building a Future-Ready Data-Driven Enterprise

15:00 – 15:30: Keynote Presentation | Using First-Party Data & Amazon Marketing Cloud

15:30 – 15:50: Networking & Coffee Break – Choose the Upcoming Breakout Session You’d Like to Join!

15:50 – 16:50: Breakout Roundtable
Breakout Roundtable 1 | CDP 101: Getting Started with Customer Data Platforms
Breakout Roundtable 2 | Advancing Your CDP: Taking Your Customer Data Platform to the Next Level

16:50 – 17:00: Closing Remarks & Departure

This Roundtable has concluded. Please contact us at lduan@cxoinnovation.com for more information about customising your Roundtable.

Event Agenda

Speakers

Will Griffith

Vice President & General Manager, APJ Tealium

[Software Development]

Clarke Woodward

APAC Business Development Lead, AdTech, Amazon

[Software Development]

Anil Srinivas Chilla

Regional Head of CRM, Consumer Data and CX, L’Oreal SAPMENA

[Personal Care Product Manufacturing]

Mark Maglalang

Senior Solutions Consultant, Tealium

[Software Development]

Nick Dennis

Vice President, Solutions Consulting, APJ, Tealium

[Software Development]

Darryl Su

Regional Vice President, Sales, Asia, Tealium

[Software Development]

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