Chief Customer Experience Officer Roundtable - Meta

Boosting Customer Experience (CX) through messaging to thrive in the digital-first world

October 2022 | PARKROYAL COLLECTION Marina Bay | #ChiefCX

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Overview

  • How organizations can drive better CX in a more resilient, and agile manner in an increasingly digital world. What is the role of business and marketing stakeholders in driving success?
  • What are the common challenges in driving effective CX and how to overcome them through technologies like business messaging?
  • How are enterprises communicating with customers and prospects at a time where phone, emails and SMS are facing increased regulatory pressure?
  • How can enterprises effectively leverage business messaging to elevate customer journeys, delight customers and provide ongoing support?
  • Please contact us at hello@cxoinnovation.com for more information.

    Event Agenda

    Speaker

    Beth Chim

    Head of Enterprise Sales, Business Messaging

    Speakers Attending

    The Roundtable

    The CXO roundtable is an exclusive and prestigious gathering of top-level executives representing a diverse range of industries and sectors. 

    It serves as a platform for industry leaders to explore innovative approaches to common challenges, exchange ideas on how to navigate the rapidly changing business landscape, and fostering potential future collaboration.

    These in-person discussions usually last between 1 hour 30 minutes to 2 hours and will take place in upscale dining venues around the world, offering an environment conducive to open and confidential discussions. Attendees may include C-suite executives, VPs and Division Heads who hold significant decision-making power within their organisations. The size of the roundtable can vary, but it is typically limited to a small group of 8 to 15 participants to ensure meaningful interactions and focused conversations.

    The Roundtable can take place both in person and virtually, targeting decision makers from Europe and APAC regions.

    To find out more, please email hello@cxoinnovation.com