Chief Customer Experience Officer Roundtable - Meta

Boosting Customer Experience (CX) through messaging to thrive in the digital-first world

October 2022 | PARKROYAL COLLECTION Marina Bay | #ChiefCX

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  • How organizations can drive better CX in a more resilient, and agile manner in an increasingly digital world. What is the role of business and marketing stakeholders in driving success?
  • What are the common challenges in driving effective CX and how to overcome them through technologies like business messaging?
  • How are enterprises communicating with customers and prospects at a time where phone, emails and SMS are facing increased regulatory pressure?
  • How can enterprises effectively leverage business messaging to elevate customer journeys, delight customers and provide ongoing support?
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    Event Agenda


    Beth Chim

    Head of Enterprise Sales, Business Messaging

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